Important notice regarding change of work permit obtain and renewal rules

Important notice regarding change of work permit obtain and renewal rules

Dear Valued Clients,

We will inform all clients from Bona Trust support team.
Currently, the Labuan Immigration has made the following visa-related rule changes: –

1. Currently, the Immigration does not accept translations from third parties, only ITMB translations.

The ITBM translation service is available from the following sites.
https://www.itbm.com.my/en/servis/terjemahan

2. The translated educational certificate and family register must be certified by the Embassy of the country in which you have nationality.

Clients who are currently receiving new work permit applications and renewal approval notices from us should bring your educational certificate and the original copy of your family register to the Embassy of the country in which you have nationality.
https://en.wikipedia.org/wiki/List_of_embassies_in_Kuala_Lumpur

∟ 2-1. Certificate of Education
Must be the original English certificate from the school seal stamped on it. The embassy will certify.

∟ 2-2. Family register original copy (For Dependent Pass)
The English translation of the family register must be the original and the English-translated documents requested by ITMB. The embassy will certify.

3. The passport-sized ID photo used for the visa sticker must have a blue background (currently, white background photos are not available).

Previously, visa stickers were only valid for photos with a white background, but now only those with a blue background are valid.

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If you do not meet the above document requirements, you will not be able to renew or obtain work permit, so kindly prepare in advance before you visit Labuan.

Thank you.
Support Team